Travelog Helpdesk

Installations...

Travelog installation instructions for 1.09 from the CD.

Please Note * In some circumstances you may wish to pre register first. *
Please read all documentation before you begin.

These instructions refer to the J: drive and the C:\Tworld folder which are the typical locations for Travelog data and programs, respectively but your site may be configured differently. In most cases, Travelog will automatically detect your configuration. When you see a reference to the J: drive or the C:\Tworld folder in these instructions, you should substitute your site’s settings.

All documentation referred to in these instructions can be found in the Manual folder on your Travelog World installation CD ROM, and also (once the Copy Installation to Server step has been completed) in the Manual folder on your J: drive.

It is recommended that you pre-register Travelog World, before you commence installation. This can be done by following Step 1 in First PC Installation below and clicking on the Pre-Register Travelog World button, then following the Registration Documentation (Registration.doc).To upgrade a site, follow through the “First PC Installation, Database Update and Registration” once only, then follow through the “Workstation Installation” on all other workstations licensed to use Travelog World.

Windows NT, 2000 & XP

If you are using any of these operating systems, please ensure that you are logged in with Administrator rights before you begin the installation.

Windows Terminal Services and Citrix Metaframe

If you are using WinNT/2000/XP with Terminal Services, or Citrix Metaframe, it is strongly recommended that you enter Install mode before you begin the installation. For more information about Install mode, you should consult your operating system documentation or contact the helpdesk for guidance
First PC Installation, Database Update and Registration

Before you begin, ensure all users are logged out of Travelog World, and that they remain logged out until they have each been upgraded.

Custom reports or documentation

If you have custom written reports or documentation produced from Travelog World, please ensure you have a copy of them (in J:\CUSTOM\TWORLD\SOURCE\REPORT) because they will be overwritten during the course of this installation. Instructions on re-installing these reports are at the end of the First PC installation instructions.



Start Up: Insert the Travelog World CD into the drive. The Travelog World Installation program should start automatically.

If it does not, click Start, Run and type D:\Autorun (where D: is the drive letter of your CD-ROM) then click OK.

At the bottom left hand corner of the Travelog World Installation program, the Destination Directory (“Install To”) is displayed. Please note this for the next step.


Install Programs: Click Install Travelog World from this CD. When the Welcome screen is displayed, click Next.

The Software License Agreement will be displayed, click Yes.

The Choose Destination Location screen will be displayed. Initially the destination will be C:\TWorld, but if the directory you noted in step 1 is different to this, change it by clicking Browse and browsing to the appropriate directory. When the Destination Directory is correct, click Next.

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The Setup Type screen is displayed next, and for an Upgrade installation (i.e. if you have Travelog World already installed on this computer) you must have Typical selected, then click Next.

When the Select Program Folder screen is displayed, click Next to accept the default of “Travelog World for Windows”.

The program will then display the installation options you have selected. If they are correct, click Next.

The Travelog World program will then be installed, which could take several minutes.

If the progress bar does not move for an extended period of time (more than 10 minutes) please call the helpdesk for assistance.

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When the installation has finished, you may be asked whether or not you want to restart your computer now. Click on No, I will restart my computer later, then click Finish.

At the next screen, click Finish.

If the Travelog World for Windows screen is displayed, close this window

If the Finished – CD Set Up window is open, close this window


INI File Setup: At this point, the Travelog World INI Files may need to be setup. See “INI File Setup.doc” in the Manual Directory on your Travelog (J:) Drive or on the CD.


Copy to Server:
Click Copy Installation to Travelog World Server.

A black screen with white text will display the files copied from the CD to the file server. If it remains open, the black screen can be closed by clicking the X on the top right hand corner when the top bar reads “Finished”.

This step will enable the workstations to install directly from the file server, which is quicker.

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Database Update: This step will make your database compatible with the new Travelog World programs.

If you have not yet done so, you should Backup your Travelog Data now.

Now, click Run Database Update. The Travelog World Database Update program will open.

Select the Company to be updated. NB Updates will need to be run for all companies.

Enter the administrator username and password, then click Update.

You will then be asked if you want to Backup the databases. If you have already backed up your databases click No to continue, otherwise click Yes to stop the update and take a backup.

When the message tells you the update has completed, click OK, then click Close.

Click Exit on the Travelog World Installation program and close any open windows, then reboot the computer by clicking Start, Shut Down, Restart, Ok.


Registration: If you have not yet registered Travelog World for Windows v1.09, you will need to do this now. Click Start, Programs, Travelog World For Windows, Travelog World Registration and follow the steps in the Registration Document (Registration.doc).
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Updated and Customised Programs: Click on Start, Programs, Travelog World For Windows, Update New Programs From Server.

This will do the following:

-copy any updated programs and reports to this workstation from the J:\Update\Tworld folder.
-copy any customised programs and reports to this workstation from the J:\Custom\Tworld folder.

Any new custom reports you receive should be loaded into J:\Custom\Tworld\Source\Report for future installations. If you have any custom programs, they can be loaded into J:\Custom\Tworld\Object.


Check Installation: Start Travelog World by double clicking on the Travelog World icon on the desktop. Log into Travelog World and ensure the system is running correctly before continuing to install the new version on the other workstations. If you encounter any errors, please contact the helpdesk.
 

Travelog installation across your network.

Before you begin, ensure the First PC Installation, Database Update and Registration has been completed. If you are using Windows NT, 2000 or XP, ensure you are logged on with Administrator rights before starting the installation. Close all programs, as the computer may be restarted at the end of the installation.

Install Programs: Click Start, Programs, Travelog World For Windows, Update Full Installation From Server. (On some systems this update may error with a Black Screen asking you whether you want to delete files Yes/No. Click on the cross in the top right hand corner and answer Yes to the question about closing this window. Double click on the My Computer icon, double click on the J Drive, double click on the Install Folder, double click on the file Setup.exe)

When the Welcome screen is displayed, click Next.

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The Travelog World program will then be installed, which could take several minutes.

If the progress bar does not move for an extended period of time (more than 10 minutes) please call the helpdesk for assistance.

When the installation has finished, you may be asked whether or not you want to restart your computer now. Click on Yes, I want to restart my computer now, then click Finish and your computer will restart.

Otherwise, click Finish then close any other windows that are open.


INI File Setup: At this point, the Travelog World INI Files may need to be setup. See “INI File Setup.doc” in the Manual Directory on your Travelog (J:) Drive or on the CD.

Updated and Customised Programs: Click on Start, Programs, Travelog World For Windows, Update New Programs From Server.

This will do the following:

  • copy any updated programs and reports to this workstation from the J:\Update\Tworld folder.
  • copy any customised programs and reports to this workstation from the J:\Custom\Tworld folder.

Any new custom reports you receive should be loaded into J:\Custom\Tworld\Source\Report for future installations. If you have any custom programs, they can be loaded into J:\Custom\Tworld\Object.


Check Installation: Start Travelog World by double clicking on the Travelog World icon on the desktop. Log into Travelog World and ensure the system is running correctly before continuing to install the new version on the other workstations. If you encounter any errors, please contact the helpdesk.

The installation is now complete for this workstation.

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